AI voice agents for healthcare clinics

Every call,
answered.

Nio is an AI agent that answers your clinic’s phone. It picks up instantly, day or night — books visits, fills out intake, sorts refills — and hands anything unusual straight to your team. Your staff stops drowning in calls. Your patients stop waiting on hold.

01 — The problem

Your front desk is drowning. The phone rings all day, patients wait on hold, staff burn out — and every missed call is a missed visit. Lost revenue for the clinic. Delayed care for the patient.

Nio answers all of them. Instantly, naturally, around the clock. “Please hold” becomes history.

02 — The product

Not a phone tree.
A colleague.

A single call comes in. Within seconds Nio greets the patient, finds the chart, reschedules the visit and confirms by text — documented in your system before the call ends.

Meet the product
n

Nio

Incoming call · 00:00

Real conversations. Zero hold music.

03 — One agent, whole front desk

Scheduling

Books, reschedules, fills cancellations. The calendar stays full — without anyone touching it.

Intake

Insurance, demographics, history. Collected before the visit, not in the waiting room.

Refills & routing

Routine requests resolved on the call. Urgent ones escalated to a human — instantly, with full context.

Follow-up

Recalls, reminders, care-gap outreach. Nobody falls through the cracks again.

04 — For every clinic

If your clinic runs on the phone, Nio picks up. Built for 20+ specialties — tuned to yours during onboarding.

Primary care

Urgent care

Women’s health

Pediatrics

Dentistry

Dermatology

ENT

Mental health

Optometry

Physical therapy

05 — Always on

The front desk that never sleeps, never holds, never sighs.

<0s

to answer, every time

0/7

always on, never sick

0%

of calls picked up

0+

languages, one voice

06 — In its lane

Front desk.
Nothing more.

Nio books, verifies, reminds and follows up. It never gives medical advice, never interprets results, never guesses. The moment a call needs a person — a symptom, a concern, anything unusual — it hands off to your staff in seconds, with full context.

  • Never gives medical advice
  • Never interprets results
  • A human in seconds, whenever it matters
nNio, live
Call answered · 0.4s
Patient verified
Appointment rescheduled
SMS confirmation sent
Resolved — no hold, no voicemail

07 — Built for trust

Our commitments

Designed for HIPAA compliance

BAA-ready. Patient data is handled like clinical data — minimal, protected, access-logged.

Encrypted end to end

In transit and at rest. Your patients’ conversations are never sold or shared.

Every call documented

Full transcript and outcome, written back to your system. Nothing off the record.

Humans one step away

Anything unusual escalates to your team in seconds — with the conversation attached.

08 — Live in days

01

Connect

Nio plugs into your existing phone lines, EHR and practice management system. No rip and replace.

02

Converse

Patients just talk. Nio understands healthcare — protocols, providers, insurance — out of the box.

03

Resolve

The task gets done on the call and documented in your system. Your staff sees everything.

09 — Why now

Healthcare runs on conversations. We’re building the layer that carries them — turning billions of unanswered calls into appointments kept, refills filled, patients seen.

Contact

Building the future of care with us? Let’s talk.